Terms of Service

Revora provides a cancellation and retention widget together with related analytics and optional intelligence features designed for subscription businesses (the “Service”).

The Service is offered exclusively on a business-to-business basis. By accessing or using the Service you represent that you are acting on behalf of a business entity or as an individual with authority to bind that entity.

You must have the legal capacity to enter into a binding contract. If you do not have that capacity, you may use the Service only where permitted by applicable law and where a parent, legal guardian, or other legally authorised representative validly enters into the agreement and accepts responsibility for the account.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us promptly of any unauthorized use.

The Service is offered under different plans. Fees for the Revora subscription are billed through our designated billing provider, which may act as Merchant of Record. The provider applicable to your transaction will be identified during checkout.

Fees are subject to the billing provider’s terms and any applicable law. Except as required by law or by the billing provider’s policies, fees are non-refundable.

You agree not to use the Service to:

• Violate any applicable law or regulation
• Infringe the rights of others
• Transmit malware or engage in abusive or deceptive behaviour
• Attempt to reverse-engineer, disrupt, or overload the Service
• Use the Service in any way that is harmful to end-users

You retain ownership of the data you or your end-users submit to the Service (“Customer Data”). You grant Revora a limited, non-exclusive licence to process Customer Data solely for the following purposes:

• Providing and operating the Service
• Securing and maintaining the Service
• Generating the analytics and reports available to you in the dashboard
• Providing optional intelligence features requested by the Merchant, including generating insights and recommendations through external AI inference providers, as described in the Privacy Policy
• Preventing fraud, abuse, and security incidents
• Complying with applicable law

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, REVORA’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNTS PAID BY YOU TO REVORA DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS (USD $100).

IN NO EVENT SHALL REVORA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not allow certain limitations; in those cases the limitations apply to the fullest extent permitted by law.

Either party may terminate the agreement at any time. Upon termination your right to access the Service ends.

Following termination, access to the Service may be discontinued. The handling, retention, and deletion of Customer Data will be governed by the Privacy Policy and any applicable Data Processing Agreement, subject to applicable legal requirements. Termination does not affect obligations or rights that accrued before termination.

Provisions that by their nature should survive (including ownership, disclaimers, limitations of liability, and indemnification) will survive termination.

These Terms are governed by the laws of Bangladesh, without regard to its conflict-of-law principles.

Any dispute arising out of or relating to these Terms or the Service shall be submitted to the competent courts of Bangladesh.